FAQ

Customer Service

Professional interpreting services with expertise in business, the law, medicine,
and IT in relation to academic seminars and many other fields are available all year round.

FAQ

  • 6 How do I request for a quote?
    You may request via email / main contact number / Request for Quote in the website.
    If you wish for precise quote details, you must attach the relevant document,
    and please be advised that details may change if the document is not attached.
  • 5 How do I make a payment?
    Currently, we accept deposits without bankbook, and payment by card will be available in the future.
  • 4 Do I have to pay for the translation service in advance?
    Partial advance payments or deferred payment may be an option depending on the volume, difficulty, or process of the translation.
    We provide the details through our Customer Service when you request for a quote.
  • 3 How long does a translation service take?
    The completion time may differ depending on the difficulty or course of the translation and your request.
    You may confirm the estimated time when you request for a quote in details.
  • 2 Is a translation service for a special field provided?
    In 1-Stopkorea, we have translators for professional fields including legal, medical, and IT, and we are here to provide immediate and customized translation services to satisfy your needs with our in-house translators in various fields.
  • 1 Can I request for customer service after the completion of the work?
    1-StopKorea strives to provide a high-quality translation process to satisfy your request.
    If you are dissatisfied with the translation, you may contact the Customer Service in 1-StopKorea, and we will guide you through any question that you may have.